Return and Cancellation Policy of Shark Shirts:
– We do not provide size replacements.
– Can I cancel my Shark Shirts order?
You can cancel your Shark Shirts order within 24 hours of placement (if the T-shirt or hoodie is not yet printed). After this window, orders are forwarded to our warehouse for shipping preparation.
– Can I initiate a product return?
Shark shirts offers a 7-day money back guarantee if the product is damaged upon arrival or if a misprint occurs. Return the item within 7 days of shipment for a full refund.
– What if my T-shirt’s color or print fades after washing?
If your T-shirt’s color or print fades, provide a picture of the faded T-shirt along with the order ID, and we’ll process a full refund within 24 hours.
– What if the T-shirt size doesn’t match the size chart?
We offer free replacement if the size measurement doesn’t align with our size chart, with a 4% error tolerance. Submit a picture of the received T-shirt’s measurements via WhatsApp or email for verification. Replacement will be delivered to you in 7 business days.
– What if I’m unsatisfied with the quality?
Our T-shirts are made of premium 190 GSM preshrunk and bio washed 100% pure cotton fabric. Refunds won’t be issued for quality preferences.
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What if my order is delayed?
We commit to delivering orders within 7 business days. Partial refunds are available for production delays, excluding uncontrollable factors like government tax scans, natural calamities, and octroi issues.
Once refund is approved, it will get credited to you original payment method within 7 business days.
– Note: Slight design and color variations may occur, especially with neon colors. Refund requests won’t be accepted for minor color differences.
To request a refund or initiate a return, contact us at [email protected] Customers are responsible for return shipping costs.